Users are required to provide accurate and complete information. Any misuse of the website will be legally pursued. The company is not responsible for technical errors or internet outages.
Tours
A deposit payment is required to reserve a tour. Tour cancellations are subject to the *company's cancellation policy*. Any itinerary changes must be notified at least before departure.
Hotels
Hotel reservations are finalized after full or deposit payment. Hotel cancellations are subject to penalties based on hotel policies. Any price changes by the hotel are the user's responsibility.
Tickets (Airplane, Train, Bus)
Tickets are generally non-refundable. Name or date changes on tickets incur additional charges. In case of flight cancellation by the transport company, refunds will follow their policy.
Payments
Payments are processed through secure banking gateways. Any transaction issues must be reported within 48 hours.
Cancellations and Refunds
Cancellation requests must be submitted in writing. Refunds, after deducting penalties, will be processed within a maximum of 48 hours.
Responsibilities
The company is not liable for unforeseen events (natural, political, etc.). Users are responsible for verifying necessary travel documents (visa, passport, etc.).